Auto Legal Protection Services (ALPS), one of the UK’s leading providers of motor claims solutions, legal expenses and additional products, has announced the promotion of Ben Lemmon to the role of Client Services Director.
Ben joined ALPS earlier this year from Gallagher Bassett, where he was responsible for larger Lloyds based insurer clients. He has over 15 years’ experience in the insurance industry with at least 10 years in claims handling.
In his new role Ben will be responsible for the client service strategy, new business and marketing, reporting to the Managing Director, Lee Riley.
Overseeing the account management, business development, sales and marketing teams, Ben’s objective is to provide existing and new clients with products and services that make ALPS the first choice for brokers and insurers.
Lee Riley, ALPS Managing Director, said: “Since joining us Ben has been instrumental in developing the relationships we have with our key accounts. His insight and leadership has identified and helped implement changes that have directly improved the service experienced by our clients as well as system enhancements to support productivity and efficiency across the business.”
Ben Lemmon said: “I am absolutely delighted with the promotion. I have always had a strong work ethic and a desire to be the absolute best I can be. ALPS is a growing and innovative company and I relish the opportunity to support its growth strategies. ALPS has an enviable reputation amongst brokers for personal service and I look forward to helping the business maintain that reputation whilst growing the business with new and existing products and services.”