Leading specialist loss adjuster QuestGates today announces that Colin Ganson has been appointed Business Enhancement Director and subject to contractual restrictions will be joining the business in April.
In what is a new role at QuestGates, Colin will work closely with Operations Director Greg Laker and will take an active part in the management and development of the business’s day-to-day operations to support the executive board, challenging processes and procedures and focusing on areas where it can innovate or improve service delivery across the business. Colin has over 20 years’ experience in all sectors from technical loss handling to senior management including account management and client relationships and was until recently UK Property Director.
QuestGates Managing Director, Chris Hall, comments: “QuestGates is a proactive and innovative business which has been built on the quality of its management and staff. It is therefore vital that we continue to challenge how we do things and question how we place our clients and their customers at the heart of everything that we do. During his long career Colin has overseen the development of working processes and procedures which enhance productivity and service delivery. We are delighted to welcome on board someone of his standing and experience and look forward to working with him to apply this to ensure that we continue to operate as effectively and efficiently as possible, providing our clients with the very best service.”
Commenting on his new role at QuestGates, Colin Ganson adds: “QuestGates has a great reputation for service and technical expertise. I’m relishing the opportunity of joining such a successful, independent specialist adjuster that constantly challenges itself to innovate and improve. I’m delighted to be able to use my experience to support the executive board in taking a fresh look at the high quality services and products that the business can deliver.”