VFM Services hosts major national fraud conference in Peterborough

Peterborough-based insurance fraud claims investigators VFM Services will be playing host to a major national fraud conference in Peterborough on 6th December.

The annual Insurance Fraud Investigators Group (IFIG) general meeting will bring together over 200 delegates representing major insurers, investigators and law enforcement agencies from the UK, to debate the increasing problem of fraud, which costs the industry almost £2 billion each year, and adds on an average of £44 to an insurance premium each year.

IFIG members will be discussing anti-fraud initiatives and techniques, as well as sharing relevant criminal intelligence to help detect and prevent insurance fraud. VFM Services was nominated to host this year’s conference to take place in Peterborough.

Sally Griffiths, Director at VFM, comments: “We are delighted to be able to bring such a high profile conference to Peterborough. With a number of insurers based in the city, it seemed a natural location to host the conference, and we look forward to welcoming our colleagues to the region. We hope to encourage debate and exchange of ideas and information to help combat fraud within the insurance industry.”

VFM Services has been based in Southgate Business Park, Orton Southgate for the past eight years, and has recently purchased new premises in the city centre. The company employs claims investigators to identify fraudulent claimants using a conversation management technique which combines psychology, police interviewing skills and human behavioural analysis. VFM is the pioneer of this technique when it was first designed at Thomas Cook in Peterborough back in 2000, by the former director of investigation services, Bill Jackson, who is now CEO of VFM. Earlier this year, the company announced that it had saved the insurance industry over £51 million through fraud detection.

 

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