VFM Services is delighted to announce that its New ERA Conversation Management Counter Fraud Solution has been shortlisted in the Best Customer Service Initiative category in this year’s CII Public Interest Awards. Continue reading
Tag Archives: VFM Services
VFM initiates counter fraud surge response
VFM will take on non flood related claims to allow insurers to concentrate on and process flood claims promptly. Continue reading
The UK’s Leading Insurance Counter Fraud Specialist Launches in Canada
VFM Services, the UK’s leading desktop counter fraud specialist is delighted to announce the launch of its highly successful conversation management solution in Canada. Continue reading
VFM Services warns insurers of fraudulent claims ahead of the festive season
VFM Services, the pioneers of conversation management, warns insurers to be vigilant over the next couple of months, as fraudulent claims are expected to rise significantly over the festive season. Continue reading
One in Six Women admits to Wardrobing
1 in 6 women admit to ‘wardrobing’ and 1 in 10 admit to committing the offense regularly, according to latest research. Continue reading
VFM SERVICES WARNS OF FRAUDULENT IPHONE CLAIMS FOR REMAINDER OF YEAR
VFM Services, the pioneers of conversation management, warns insurers to be on the alert over the next few months, as it expects fraudulent claims for iPhones to rise significantly in the run-up to Christmas after the launch of the new iPhone5s. Continue reading
VFM Fraud Index reveals exaggeration biggest volume of claims investigated • Fraudulent claims for TVs predicted to rise in 2014
Policyholders that fraudulently ‘add’ items onto a genuine household claim formed the biggest volume of claims investigated in the first half of 2013, according to VFM Services. Continue reading
VFM warns of fraudulent travel claims due to UK heat wave
VFM Services, the desktop counter fraud services provider warns insurers of an increase in fraudulent travel claims due to the hot summer this year. Continue reading
VFM Services launches new mortgage counter fraud training
VFM Services, the desktop counter fraud services provider, has announced the launch of training courses aimed at lenders and intermediaries to counter mortgage fraud. Continue reading
One in ten consumers admit defrauding a retailer
5 million* (one in 10) UK adults have admitted to committing a fraudulent retail offence according to research from desktop counter fraud services provider, VFM Services.
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