VFM Services warns insurers of fraudulent claims ahead of the festive season

VFM Services, the pioneers of conversation management, warns insurers to be vigilant over the next couple of months, as fraudulent claims are expected to rise significantly over the festive season. Continue reading

VFM Fraud Index reveals exaggeration biggest volume of claims investigated • Fraudulent claims for TVs predicted to rise in 2014

Policyholders that fraudulently ‘add’ items onto a genuine household claim formed the biggest volume of claims investigated in the first half of 2013, according to VFM Services. Continue reading

Profile of a household insurance fraudster revealed

An in-depth report into the household insurance fraud market has revealed that the typical household fraudster is likely to be aged 31-50, a first time claimant and is most likely to submit a claim for under £500 for accidental damage to a computer, TV or mobile phone. Continue reading